Shipping policy
Shipping Policy
Last Updated: June 2026
Thank you for shopping with NUTRIVAFITNESS. We are committed to delivering your orders safely and efficiently through our trusted fulfillment partner, CJ Dropshipping.
Order Processing
- Orders are typically processed within 1–5 business days after payment confirmation.
- Processing times may vary during holidays, peak seasons, or promotional periods.
- Once your order has been processed and shipped, you will receive a confirmation email with tracking information.
Shipping Times
Estimated delivery times vary depending on your location and the shipping method selected:
- United States: 7–15 business days
- Canada: 8–20 business days
- Europe: 7–20 business days
- Australia & New Zealand: 8–18 business days
- Other International Destinations: 10–25 business days
Please note that these are estimated delivery times and are not guaranteed.
Shipping Partners
NUTRIVAFITNESS works with CJ Dropshipping and its global logistics partners to fulfill and deliver orders worldwide. Shipping carriers may include local postal services and international courier companies depending on the destination.
Tracking Your Order
Once your order has been shipped, you will receive a tracking number via email. Tracking updates may take 2–7 business days to appear in the carrier’s system.
Shipping Fees
Shipping costs are calculated at checkout based on your location, package weight, and selected shipping method. Promotional offers such as free shipping may be available from time to time.
Customs, Duties & Taxes
International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country. These charges are the responsibility of the customer.
NUTRIVAFITNESS is not responsible for delays caused by customs clearance procedures.
Incorrect Address Information
Customers are responsible for providing accurate shipping information. If an incorrect or incomplete address is provided, order processing and delivery may be delayed.
Please contact us immediately if you need to update your shipping address after placing an order.
Lost, Delayed, or Damaged Packages
If your package is lost, significantly delayed, or arrives damaged, please contact our customer support team within 30 days of the estimated delivery date. We will work with CJ Dropshipping and the shipping carrier to resolve the issue promptly.
Contact Us
If you have any questions regarding shipping or your order status, please contact us:
Email: support@nutrivafitness.com
Store: NUTRIVAFITNESS
Thank you for choosing NUTRIVAFITNESS. We appreciate your trust and look forward to supporting your health and fitness journey.